This notice is provided under Japan's Act on Specified Commercial Transactions.
| Item | Details |
|---|---|
| Seller | TRIPLEX LLC (合同会社TRIPLEX) |
| Person responsible for operations | Toyoshi Nagata, Representative Member |
| Address | 4-1-4 Shimoigusa, Suginami-ku, Tokyo 167-0022, Japan |
| Phone | 080-4359-9661 (from outside Japan: +81-80-4359-9661) Hours: weekdays 10:00–17:00 Japan time Where possible, please contact us through the inquiry form or by email. |
| [email protected] | |
| Qualified invoice issuer registration number | T2011103006162 |
| Service operator | Open Bridge Solutions Sdn. Bhd. (Malaysia) Develops and operates the "Open Bridge Market" website. The contracting party for product sales is the Seller named above. |
| Price | As shown on each product page, in Japanese yen, including Japanese consumption tax. Buyers outside Japan may see and pay prices in their local currency through our payment provider, Stripe. In that case, the exchange rate applied by Stripe at checkout will apply. |
| Additional fees | Internet and data charges; fees for any third-party AI service required to use a product (e.g. ChatGPT, Claude, Gemini) — products that require a paid plan say so on the product page; foreign transaction fees charged by your card issuer, if any. No shipping fees (digital products). |
| Payment methods | Credit and debit cards (Visa, Mastercard, American Express, JCB, etc.), Apple Pay, Google Pay. Payments are processed by Stripe. |
| Payment timing | You are charged when you place your order. The actual debit date depends on your card issuer. Subscriptions are charged when you place your order and then automatically on each renewal date. |
| Delivery | Available for download or use from "My Orders" immediately after payment. Seller-hosted applications that require account setup are provided within the period stated on the product page. |
| Cancellation | You may cancel at any time before payment is completed, at no charge. Subscriptions can be cancelled at any time through the inquiry form; no further charges will be made from the next renewal date. |
| Returns and refunds | Digital products cannot be physically returned. However, you may request a full refund within 30 days of purchase under our Refund Policy (30-day money-back guarantee). Your right to download and use the product ends once a refund is issued. |
| System requirements | Requirements (supported AI services and plans, OS, software, etc.) are listed on each product page. Please check them before purchasing. AI outputs may change due to updates by the AI service provider, and specific results are not guaranteed. |
| Limited offers | Any time or quantity limits are stated on the product page. |
