Digiloads

Frequently Asked Questions

Find answers to the most common questions about our platform. Everything you need to get started and grow smoothly.

Sellers are primarily responsible for the quality of their products, but every listing is reviewed against its description before it's published.

We run on infrastructure protected by Cloudflare, including DDoS protection and a web application firewall, to keep the platform secure.

After identity verification, your listing goes through a quick review to check that the description matches the product and that there are no major quality issues before it goes live.

You can list three types of products: Prompts, AI Agents, and Applications.

Payouts are instant. You can choose to keep your earnings in your wallet or withdraw them to your registered account.

Listing is free. When a sale is made, 20% goes to the platform as a fee, and you keep 80% of the revenue.

Yes. After purchase, an invoice and receipt with reference numbers are available on your order details page.

Because these are digital products, returns are not accepted once delivered. A refund request, subject to approval, is only available if the product doesn't match its listing.

Yes, at the moment we only support payments in US dollars (USD).

Right after purchase, you can access it from your order details page. Prompts are shown in full as text, while AI Agents and Applications come with the files or setup instructions you need.

You can pay by credit card through Stripe checkout.

A Prompt is ready-to-use prompt text, an AI Agent automates a task for you, and an Application is a complete, ready-to-run tool. Choose the format that fits your needs.

Have a question we didn't answer? Email us at [email protected]